Customer Service - Sales Professional (Jamshedpur)

Customer Service - Sales Professional (Jamshedpur)

10 Oct
|
Tata Capital
|
Jamshedpur

10 Oct

Tata Capital

Jamshedpur

Role Purpose

The Core Connect CRE is responsible for handling pre-approved / system-generated personal loan leads, conducting field visits, ensuring correct documentation, and supporting login-to-disbursement closure while strictly following process and compliance guidelines. The CRE will also be responsible for collection of EMIs.

Key Responsibilities

- Handle system-generated / pre-approved personal loan leads
- Conduct customer field visits for verification and relationship building
- Explain loan eligibility, EMI, tenure, and process clearly to customers
- Collect and verify KYC, income, residence, and employment documents
- Ensure accurate login of cases as per policy and process
- Coordinate with backend / credit / operations teams for case progress
- Follow up with customers till disbursement or closure
- Handle customer queries, delays, or rejections professionally
- Strictly adhere to audit, compliance, and ethical standards
- Collection of EMIs & follow-up with customers

Key Skills & Competencies Required

- Basic understanding of Personal Loan products




- Experience in field sales / DST / CRE role preferred
- Good communication and customer handling skills
- Robust attention to detail and process discipline
- Comfortable with field work and targets
- Ability to work with mobile apps, WhatsApp, and simple MIS tools

Experience & Qualification

- Minimum
- months -
- years experience in Personal Loans / Banking / NBFC sales (preferred)
- Any graduate / undergraduate (as per company policy)
- Local area knowledge preferred

What We Look For

- Process-oriented mindset and Customer-first attitude
- Zero tolerance for data manipulation or policy breach
- Willingness to learn and grow with the organization

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service - Sales Professional (Jamshedpur)
🏢 Tata Capital
📍 Jamshedpur

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service - sales professional (jamshedpur) / jamshedpur

Subscribe to this job alert:

Get the latest job offers by email for: customer service - sales professional (jamshedpur) / jamshedpur