Roles & Responsibilities

1. Greet and welcome all visitors, clients, customers, and business partners.
2. Attend incoming calls and transfer them to the concerned department/person.
3. Handle customer enquiries professionally and politely.
4. Maintain the visitor entry and exit register.
5. Manage the reception/front-office area and keep it presentable.
6. Schedule and manage appointments for clients and senior management.
7. Coordinate client meetings with sales executives.
8. Register walk-in customers and record their contact details.
9. Maintain records of customer enquiries and leads.
10. Coordinate property/site visits for prospective customers.
11. Inform the sales team about new walk-in customers and enquiries.
12. Provide customers with brochures, project details, and other approved information.
13. Receive and distribute courier, letters, and official documents.
14. Maintain incoming and outgoing document records.
15. Handle official emails and forward them to the concerned department.
16. Maintain files, registers, documents, and office records.
17. Prepare basic daily/weekly reports related to visitors, enquiries, and appointments.
18. Coordinate with the sales team regarding customer meetings and follow-ups.
19. Coordinate with accounts, HR, administration, and other departments when required.
20.



Communicate with brokers, vendors, contractors, and service providers.
21. Handle basic customer complaints and forward them to the concerned person.
22. Follow up on pending requests, documents, or customer requirements.
23. Assist the sales team with basic administrative work.
24. Maintain stationery and front-office supplies.
25. Ensure meeting rooms are ready before client meetings.
26. Coordinate refreshments for visitors and meetings when required.
27. Maintain confidentiality of customer and company information.
28. Assist in preparing documents, photocopies, scans, and printouts.
29. Maintain proper records of property enquiries and customer interactions.
30. Support property exhibitions, site events, and promotional activities.
31. Maintain professional telephone and email etiquette.

Preferred candidate profile

- Graduate in any discipline.
- 13 years of front desk/reception experience.
- Real estate experience preferred.
- Good communication skills in English & Hindi.
- Presentable and professional personality.
- Basic MS Office & email knowledge.
- Positive customer-handling skills.
- Strong coordination and multitasking ability.
- Positive attitude and willingness to learn.

📌 Front Desk Executive And Receptionist (Noida)
🏢 Legacy Industries
📍 Noida