Fice Accounting Solution Architect

Position Summary

The Fice Accounting (FA) Solution Architect is responsible for designing end-to-end Fice and Accounting outsourcing solutions for prospective clients. This role combines deep FA operational expertise with business process transformation, benchmarking, commercial modeling, and proposal development capabilities. The Solution Architect works closely with sales, operations, pricing, transition, technology, and client stakeholders to develop competitive, scalable, and outcome-based solutions that address client business challenges.

The individual will lead solution design activities during pursuit and proposal phases, develop staffing and delivery models, leverage industry benchmarks to establish operational assumptions, and create compelling responses to RFPs, RFIs, and client presentations.

Key Responsibilities

- Design end-to-end Fice Accounting service delivery solutions across: Source to Pay, Order to Cash, Record to Report.
- Assess client requirements and translate them into scalable operating models.
- Develop service delivery strategies leveraging onshore, nearshore, offshore, and hybrid delivery models.
- Design organizational structures, staffing models, goverce frameworks, and service management models.
- Identify process improvement and automation opportunities utilizing workflow, AI, OCR, RPA, and analytics solutions.
- Utilize internal and external benchmark data to establish: Productivity assumptions, Staffing estimates, Cost models, Performance targets, Service level commitments.
- Analyze transaction volumes, handling times, complexity factors, and operating metrics.




- Develop capacity models and forecasts to support deal pricing and business cases.
- Recommend best practices based on industry-leading FA operations.
- Lead the FA solution response for RFPs, RFIs, and client pursuits.
- Develop solution narratives, executive summaries, staffing approaches, transition methodologies, and service delivery models.
- Collaborate with pricing teams to create cost models and commercial recommendations.
- Support proposal reviews and ensure alignment between solution, pricing, and operational assumptions.
- Participate in client presentations, solution workshops, and due diligence sessions.
- Facilitate discovery workshops to understand client objectives, pain points, and requirements.
- Present solution recommendations to executive stakeholders.
- Respond to client questions regarding operating models, transformation opportunities, staffing, goverce, and delivery capabilities.
- Serve as a trusted advisor throughout the sales lifecycle.
- Develop transition and implementation approaches for new engagements.
- Assess transition risks and mitigation strategies.
- Define goverce, reporting, and continuous improvement frameworks.
- Support the handoff from sales to implementation teams.

Required Qualifications

- Bachelor's degree in Accounting, Fice, Business Administration, or related field.




- 8+ years of Fice Accounting operations, consulting, outsourcing, shared services, or business process services experience.
- 3+ years designing solutions for FA outsourcing, managed services, or shared services organizations.
- Experience supporting large-scale RFP responses and competitive pursuits.
- Strong understanding of FA process areas and operating models.
- Experience building staffing, productivity, and ficial models using benchmark data.
- Advanced Microsoft Excel and PowerPoint skills.
- Strong business writing and executive presentation skills.

Preferred Qualifications

- Experience in BPO, shared services, consulting, or fice transformation environments.
- Knowledge of ERP platforms such as SAP, Oracle
- Experience with automation technologies including RPA, OCR, AI, and workflow platforms.
- Familiarity with Six Sigma, Lean, or continuous improvement methodologies.

Critical Competencies

Functional Expertise

- Fice Accounting Operations
- Shared Services
- Outsourcing and Managed Services
- Benchmarking and Analytics
- Ficial Modeling
- Workforce Planning

Business Development

- RFP Response Development
- Solution Design
- Deal Shaping
- Commercial Awareness
- Executive Presentation Skills
- Client Relationship Management

Leadership

- Cross-functional Team Leadership
- Stakeholder Management
- Strategic Thinking
- Problem Solving
- Negotiation and Influencing

Adaptable Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

- Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

📌 Business Solution Architect (Bengaluru)
🏢 Conduent
📍 Bengaluru