10 Oct
|
Lumina Datamatics
|
Mumbai
10 Oct
Lumina Datamatics
Mumbai
Roles and Responsibilities :
- Manage online sales and customer service for an e-commerce platform, ensuring timely delivery of products to customers.
- Process orders, handle returns, and resolve issues through effective communication with customers via phone calls.
- Collaborate with cross-functional teams to optimize product listings, pricing strategies, and marketing campaigns.
- Analyze sales data to identify trends and opportunities for growth.
Job Requirements :
- 1-6 years of experience in BPO/Call Centre workplace or related field.
- Strong knowledge of e-commerce industry practices and processes.
- Excellent communication skills in English (written & spoken) with ability to work on international voice process.
📌 E Commerce Specialist (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai