Roles Responsibilities

- Design, configure, and develop solutions within the ServiceNow HRSD platform.
- Implement and support HR Case Management, Employee Center, Knowledge Management, and Lifecycle Events modules.
- Develop and customize ServiceNow components using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
- Create and maintain HR catalog items, record producers, workflows, and approval processes.
- Develop integrations between ServiceNow and HR applications such as Workday, SAP SuccessFactors, Oracle HCM, Active Directory, and Payroll systems.
- Build and support REST/SOAP API integrations using IntegrationHub and custom web services.
- Configure role-based access controls and ensure data privacy and security for HR-related information.
- Troubleshoot and resolve platform issues, incidents, and enhancement requests.




- Participate in requirement gathering, solution design, development, testing, and deployment activities.
- Collaborate with HR stakeholders, business analysts, and technical teams to deliver HR automation initiatives.
- Perform code reviews and maintain development standards aligned with ServiceNow best practices.
- Support platform upgrades, patching activities, and regression testing.
- Create technical documentation, knowledge articles, and operational procedures.

Technical Requirement

- Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

Educational Requirement

- MCA, MTech, Bachelor of Engineering, BCA, BTech

Preferred Skills

Service Line

- Cloud Infrastructure Services

📌 Full Stack Engineer/ServiceNow HRSD (Hyderabad)
🏢 Infosys
📍 Hyderabad