Team Lead Admissions

Location: Gurgaon
Experience: 5+ Years
Industry: Education / EdTech
Employment Type: Full time

About the Role

We are looking for an experienced Team Lead – Admissions to lead a team of Admission Counsellors for an undergraduate programme.

The role involves managing the admissions funnel, driving team performance and conversions, coaching counsellors, and ensuring a high-quality experience for prospective students and parents.

Key Responsibilities

- Lead, manage and mentor a team of Admission Counsellors.
- Own the admissions funnel from lead qualification to application and final enrolment.
- Set and monitor individual and team-level admissions and conversion targets.
- Track funnel metrics and identify areas for improvement.
- Conduct regular performance reviews, coaching sessions and training.
- Develop strategies to improve lead engagement, counselling quality, follow-ups and conversions.
- Work closely with Marketing and internal teams for effective lead management.
- Analyse daily, weekly and monthly performance and share actionable insights.
- Handle escalations and support counsellors in complex student/parent conversations.




- Identify process gaps and implement initiatives to improve productivity and conversion rates.
- Ensure consistent, high-quality counselling while maintaining a strong focus on admissions targets.

Requirements

- 5+ years of experience in admissions, education sales, inside sales or a similar role.
- Prior experience managing a team of Admission Counsellors / Sales Counsellors.
- Proven experience in high-ticket education sales and admissions conversion.
- Strong understanding of sales/admissions funnels and conversion metrics.
- Robust data-driven approach to performance management.
- Excellent communication, counselling, negotiation and stakeholder-management skills.
- Strong coaching and people-management capabilities.
- Comfortable working in a fast-paced, target-driven workplace.
- Experience with leading EdTech companies, universities or premium education institutions is preferred.
- Experience handling students and parents will be an added advantage.
- MBA/PGDM or a relevant postgraduate qualification is preferred.

Ideal Candidate

A strong people manager with hands-on experience in high-ticket education/admissions sales, team management, funnel ownership and conversion optimisation.

📌 Team Lead-Admissions (Gurugram)
🏢 PinnacleU
📍 Gurugram