Role & responsibilities

- Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
- Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
- Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records.
- Ensure visual merchandising standards are met by implementing effective displays and promotions.
- Analyze sales data to identify trends and opportunities for improvement.

Area Activities expected tobe performed bya Lenskart Store Manager

- Customer focus: Driving Net Promoter Score
- Driving sales vs. plan
- People development (Attrition Control)
- Cash & Inventory management
- Supervision
- SOP adherence & implementation




- Store upkeep & maintenance

Personal attributes & competencies

- Ability to act as a link between strategy and execution
- Ability to develop and inspire people to achieve their best
- Ability to build rapport and trusting relationships
- Ability to understand stated and unstated needs of the customer and offer solutions
- Transparent communication and active listening skills
- Ability to adapt to a changing environment and openness to learn
- Proactive task ownership, result-orientation, and customer-orientation
- Ability to multitask and organize activities based on priority

📌 Retail Store Manager (Gaya)
🏢 Lenskart
📍 Gaya