Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

10 Oct
|
SKF Boilers & Driers
|
Bengaluru

10 Oct

SKF Boilers & Driers

Bengaluru

- Customer Support: Handle customer calls, emails, and service inquiries promptly.
- Issue Resolution: Resolve customer complaints regarding boilers, driers, spare parts, and installations within SLAs.
- Coordination: Work closely with sales, service, production, and dispatch teams to resolve client issues.
- Reporting & Feedback: Maintain customer interaction logs, track recurring issues, and prepare monthly CSAT reports.

Desired profile of the candidate

- Solid communication (English, Hindi, Regional), customer handling, MS Office, Google sheet and problem-solving skills.

📌 Customer Care Executive (Bengaluru)
🏢 SKF Boilers & Driers
📍 Bengaluru

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