Job Summary

The Contract and Commercial Lead role is responsible for leading the commercial, contractual and sourcing activity across the technology and infrastructure estate. This role will combine commercial leadership, contract management, technology sourcing and infrastructure expertise, ensuring that the organisation obtains the right technology capabilities, commercial outcomes and contractual protections from its strategic suppliers. The role partners closely with senior Technology and Finance leadership to optimise technology investments and support strategic decision-making across a complex and evolving technology landscape.

The individual will have a strong understanding of technology and infrastructure services, including the underlying technologies, licensing models, commercial constructs and supplier landscape. They will lead complex RFI/RFP processes and identify opportunities to consolidate suppliers, simplify the technology estate and improve commercial leverage.

Key responsibilities

Technology & Infrastructure Commercial Strategy

- Act as the commercial subject matter expert across infrastructure and technology sourcing activities.
- Develop and execute commercial strategies for the CTOs technology and infrastructure portfolio.
- Develop a strong understanding of the organisations infrastructure estate, technologies, services, suppliers and associated commercial models.
- Translate technical and business requirements into effective commercial and contractual structures.
- Identify opportunities to improve value, reduce cost, manage risk and increase commercial flexibility.
- Develop and maintain a view of technology market trends, supplier capabilities, commercial models and emerging sourcing opportunities.
- Identify opportunities for supplier consolidation, rationalisation and strategic sourcing across the infrastructure estate.

RFI / RFP & Strategic Sourcing

- Lead and manage complex RFI, RFP and competitive sourcing exercises across technology and infrastructure.
- Work closely with architecture, engineering, security, service management, finance, procurement and other stakeholders to define requirements.
- Develop sourcing strategies, evaluation criteria, commercial models and supplier evaluation frameworks.




- Produce and manage RFI/RFP documentation and associated commercial schedules.
- Lead supplier clarification, negotiation and commercial evaluation activities.
- Analyse supplier proposals from both a technical/commercial and financial perspective.
- Develop business cases and commercial recommendations for CTO leadership and relevant governance forums.
- Ensure sourcing exercises deliver appropriate value, flexibility, scalability and contractual protection.

Contract Development & Management

- Lead the development, review and negotiation of technology and infrastructure contracts.
- Draft and manage Statements of Work (SOWs), Service Descriptions, pricing schedules, service schedules, licensing schedules, implementation schedules and other contractual schedules.
- Review contracts to identify commercial, operational, technical and financial risks.
- Work with Legal, Procurement, Finance, Technology and other stakeholders to ensure contracts meet organisational requirements.
- Support contract renewals, extensions, renegotiations and major contract changes.
- Maintain appropriate visibility of contractual commitments, obligations and commercial exposure.
- Develop a strong understanding of technology and infrastructure licensing models and their commercial implications.
- Understand licensing approaches across areas such as infrastructure software, cloud, virtualisation, databases, operating systems, backup, security and monitoring technologies.

Supplier Consolidation & Commercial Optimisation

- Analyse the infrastructure supplier landscape and identify opportunities for supplier rationalisation and consolidation.
- Develop commercial cases for consolidation where this creates value, reduces complexity or improves strategic leverage.
- Assess the impact of supplier consolidation on resilience, service quality, competition and operational risk.




- Lead commercial negotiations associated with supplier consolidation and strategic sourcing.
- Develop commercial strategies that balance cost optimisation with technology, resilience and service requirements.
- Identify opportunities to move from fragmented technology purchasing towards more strategic commercial arrangements.

Vendor Management & Performance

- Provide commercial oversight of strategic technology and infrastructure suppliers.
- Support supplier governance and performance reviews where there is a material commercial or contractual impact.
- Monitor supplier performance against contractual obligations, SLAs, KPIs and commercial commitments.
- Lead or support remediation of significant supplier performance issues where contractual intervention is required.
- Ensure supplier performance issues are translated into appropriate contractual, commercial or financial actions.
- Support contract change, dispute resolution and commercial escalation processes.

Qualifications and skills

- Bachelors Degree.
- Minimum 12+ years experience working within a technology infrastructure environment.
- Significant experience in technology commercial management, IT procurement, technology sourcing, contract management or commercial management.
- Demonstrable understanding of infrastructure technologies and associated commercial models.
- Experience leading RFI/RFP and competitive sourcing exercises.
- Strong experience developing and negotiating Statements of Work and contractual schedules.
- Experience reviewing and negotiating complex technology and infrastructure contracts.
- Strong understanding of commercial principles, contract structures and supplier negotiations.
- Experience with technology licensing and software/infrastructure licensing models.
- Experience managing technology renewals, extensions, negotiations and commercial change.
- Robust analytical and financial capability, including the ability to understand complex pricing models and supplier proposals.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Contract & Commercial Lead (Bengaluru)
🏢 Haleon
📍 Bengaluru