International Chat Process (Upselling) (Sahibzada Ajit Singh Nagar)

International Chat Process (Upselling) (Sahibzada Ajit Singh Nagar)

10 Oct
|
TP
|
Sahibzada Ajit Singh Nagar

10 Oct

TP

Sahibzada Ajit Singh Nagar

Roles and Responsibilities

- Handle customer queries via chat process, ensuring timely resolution of issues.

- Provide excellent communication skills to build robust relationships with customers.

- Work on international non-voice processes, including upselling opportunities.

- Maintain accurate records of customer interactions using CRM software.

- Collaborate with team members to achieve process goals and objectives.

Desired Candidate Profile

- 0-2 years of experience in BPO industry or related field.

- Excellent written communication skills for effective email & chat support.

- Ability to work flexible shifts, including night shifts (US shift).

- Strong problem-solving skills for resolving complex customer queries.

- Basic computer knowledge for navigating CRM systems.
- Freshers & Experienced both can apply | Graduates preferred.

- For any queries, please contact the mentioned number - (phone hidden)

📌 International Chat Process (Upselling) (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar

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