Associate Consultant - Major Incident Management (Hyderabad)

Associate Consultant - Major Incident Management (Hyderabad)

10 Oct
|
ITC Infotech
|
Hyderabad

10 Oct

ITC Infotech

Hyderabad

Core Incident Management:

- Major Incident Management & Incident Command
- Cloud Infrastructure Incident Management (OCI)
- Problem Management & Root Cause Analysis (RCA)
- Post-Incident Review (PIR) Leadership / Facilitation
- Cross-Functional Team Leadership & Escalation

Technical Skills:

- Cloud Platforms: Azure, AWS, OCI
- Core Infra: Compute, storage, network, auth, DB
- Ticketing Systems & Platforms: ServiceNow, Remedy, JIRA, or equivalent
- ITIL Certified would be an added advantage.

Work Schedule: Must be comfortable working a 24/7 x 365 rotational shift schedule, 5 days from office.

📌 Associate Consultant - Major Incident Management (Hyderabad)
🏢 ITC Infotech
📍 Hyderabad

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