Own end-to-end defect governance, triage management, RCA reviews, defect attribution, SLA compliance, and cross-functional coordination to ensure timely defect resolution and quality delivery.
Responsibilities
- Conduct daily defect triage meetings.
- Prioritize defects based on business impact and severity.
- Drive defect lifecycle governance and SLA adherence.
- Coordinate with Development, Testing, Product, and Business teams.
- Track defect leakage, aging, and closure metrics.
- Facilitate RCA discussions and preventive actions.
- Publish defect dashboards and governance reports.
- Support release readiness assessments.
Required Skills
- Experience 5-8 years of testing experience.
- 3+ years in defect governance or triage management.
- Robust understanding of defect lifecycle management.
- Banking and Digital Banking experience.
- Strong analytical and stakeholder management skills.
- Expertise in Jira, Azure DevOps, or equivalent tools.
- Excellent communication skills.
- Good to Have Experience in Managed Services engagement.
- Knowledge of DRE and Quality KPIs.
- Exposure to AI-based defect analytics.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Test Lead (Mumbai)
🏢 QualityKiosk Technologies
📍 Mumbai
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