- Handle customer inquiries through international chat processes, providing accurate and timely resolutions.
- Process customer requests, resolve issues, and escalate complex problems to senior team members when necessary.
- Maintain a high level of professionalism in all interactions with customers, adhering to company standards for tone and language.
- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.
Job Requirements :
- 1-3 years of experience in non-voice process or similar role (chat support).
- Robust understanding of international chat processes and procedures.
- Excellent communication skills for effective interaction with customers from diverse backgrounds.
📌 International Non Voice Process (Chennai)
🏢 Movate Technologies
📍 Chennai
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