- Provide technical voice support to customers through phone calls, chats, and emails.
- Troubleshoot issues related to software applications, hardware devices, and network connectivity.
- Collaborate with internal teams to resolve complex technical problems and escalate when necessary.
- Maintain accurate records of customer interactions using CRM software.
Job Requirements :
- 1-10 years of experience in international voice process or technical customer support.
- Strong knowledge of chat support processes and procedures.
- Excellent communication skills for effective interaction with customers over the phone or via email.
- Ability to work in a fast-paced setting with multiple priorities.
📌 Technical Voice Support Officer (Chennai)
🏢 Movate Technologies
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.