10 Oct
|
TeamLease Digital
|
Rayagada
10 Oct
TeamLease Digital
Rayagada
Roles and Responsibilities
- Manage collections process from start to finish, ensuring timely recovery of outstanding debts.
- Identify and resolve customer queries related to billing, payments, and account management.
- Develop and maintain relationships with customers to improve payment behavior and reduce delinquencies.
- Analyze data to identify trends and areas for improvement in the collections process.
- Collaborate with internal teams (e.g., sales, marketing) to develop strategies for improving customer engagement.
Desired Candidate Profile
- 1-2 years of experience in collections or a similar role.
- Bachelor's degree in any discipline (preferably B.Tech in Computers).
- Solid understanding of MS Office applications (Excel, Word, PowerPoint).
- Excellent communication skills with ability to work effectively with customers over phone calls.
📌 Collection Executive (Rayagada)
🏢 TeamLease Digital
📍 Rayagada