Roles and Responsibilities

- Provide desktop support to end-users, troubleshooting hardware and software issues.
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Troubleshoot LAN/WAN connectivity issues and perform network configuration tasks such as IP addressing and routing.
- Configure Outlook email clients and manage IT hardware assets.
- Perform PC assembling, installation, configuration, and hardware networking tasks.
- Troubleshooting (Software, hardware, printer & application)
- Network support L1 (know how of IP config, MAC binding, basic troubleshooting
- Software and hardware installation, configuration, setup.
- Inventory management (hardware and software)
- Assist business in IT project rollouts.
- AV, Security and Patch management.
- Knowhow of OS installations (windows & macOS), configuration, policy deployment.
- Maintain proper logs and records.
- Ensure data backups and storage.
- Knowledge on Access point / Firewall
- Knowledge on basic network
- Hardware knowledge ( Desktop/Laptop/Printer )( Desktop+ Network)
- - Experience - 1 - 5 yrs
- Location - Chandigarh

📌 Desktop Support Engineer (Chandigarh)
🏢 Cms IT Services
📍 Chandigarh