Job Overview:
We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound and handling inbound calls, interacting with customers, explaining products/services, and generating leads to support business growth.
Key Responsibilities:
- Make outbound calls to potential and existing customers
- Handle inbound calls and resolve customer queries
- Explain company products/services clearly to customers
- Generate leads and follow up for conversions
- Maintain daily call records and update CRM/system
- Achieve daily/weekly/monthly targets
- Build and maintain good customer relationships
- Handle customer objections and provide suitable solutions