The BMC ITSM Developer & Integration Specialist is responsible for customizations across the entire BMC ITSM Suite, design and implementation of DWPC Catalogs, and integration with third-party products using REST APIs, SOAP web services, and email engines. The role involves independently gathering requirements, providing consultancy, creating technical documentation, conducting demos, getting approvals for final deliverables, and ensuring timely delivery on all requirements.
Experience - 5-9 Years
Key Responsibilities
- BMC ITSM Developer & Integration Specialist
- Experience with customizations around complete BMC ITSM Suite
- DWPC Catalog creation
- Integration experience with BMC & third-party products using REST APIs, SOAP web services, Email Engine.
- Experience with DWPC Enhanced Catalogue, Smart IT, Smart Reporting
- Should be able to gather requirement on own, provide consultancy.
- Creation of documentations
- Conducting demos of the requirement delivered
- Get approvals on the requirement finalization before starting the work.
- Keep track of new requirements that comes up during process of discussion with client.
- Timely Deliverables