We are looking for a responsible and customer-focused Front Office Supervisor to join our hotel team at Sreya Palace, Tiruvannamalai.

The Front Office Supervisor will oversee daily front desk operations, ensure smooth check-in and check-out procedures, handle guest queries and requests, manage reservations, and coordinate with housekeeping and other departments to provide excellent guest service.

Key Responsibilities:

- Supervise and manage day-to-day front office operations.
- Welcome guests and ensure a warm, professional check-in and check-out experience.
- Handle reservations, room allocation, billing, and guest records.
- Address guest queries, complaints, and requests professionally.
- Coordinate with housekeeping and other departments for smooth operations.
- Monitor front office staff performance and support the team when required.
- Maintain proper cash, billing, and front-office records.




- Ensure hotel standards and guest-service procedures are followed.
- Handle telephone calls and guest communication.
- Ensure the reception area is maintained professionally at all times.

Requirements:

- Previous experience in hotel front office/reception is preferred.
- Good communication skills in English are required.
- Tamil communication skills are preferred.
- Knowledge of Telugu and Hindi is optional but will be an added advantage.
- Valuable interpersonal and customer-service skills.
- Basic computer knowledge.
- Ability to lead and coordinate a team.
- Pleasant personality with a professional attitude.
- Willingness to work in rotational shifts.

Salary: ₹13,000 – ₹15,000 per month.

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Supervisor (Tiruvannamalai)
🏢 Sreya Palace
📍 Tiruvannamalai