We are looking for a Dynamic, 1-3 Years experienced professional with Similar Industry experience.
Education – Any Graduate/Masters
Roles and Responsibilities:
- Handling calls and delivering messages & Schedule Meeting Appointments
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients’ initial dislike of Company Services/Products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and perks.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
- Help maintain files to keep track of important documents, bills, and Invoices
- Client Followups for Payments,
manage supply inventory and perform data entry as required
- Prepared daily / weekly reports for different departments as per their standard formats.
Job Type: Full-time
Salary: ₹12,000.00 – ₹18,000.00 per month
Schedule:
- Day shift – Ability to commute/relocate by own vehicle.
Education:
- Bachelor’s (Required)/Masters
Language: (Read/Write/Speak)
- English (Required Read/Write/Speakt) & Hindi (Read/Write/Speak)
Requirements:
- Bachelor’s degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.