Generate recent business opportunities for service contracts, AMC/CMC, repairs, and maintenance services.
- Identify potential customers and develop new accounts through calls, visits, references, and leads.
- Maintain and strengthen relationships with existing customers.
- Maintain and strengthen relationships with Partner.
- Prepare and share quotations, proposals, and commercial offers with customers.
- Follow up on quotations and negotiate pricing and commercial terms to close sales.
- Achieve monthly, quarterly, and annual service sales targets.
- Coordinate with service/technical teams to ensure smooth execution of customer requirements.
- Renew existing AMCs and identify opportunities for upselling and cross-selling additional services.
- AMC Conversion for out of warranty contracts in WCR Category to improve business growth.
- Timely Conversion of WCR cases.
- Maintain accurate records of customer interactions, leads, quotations, orders, and sales pipeline.
- Monitor market trends and competitor activities.
- Ensure timely collection/payment follow-up from customers where required.
- Handle customer queries and coordinate for resolution to maintain customer satisfaction.
- Prepare regular sales reports and provide updates to management.
KEY SKILLS
- Sales and negotiation skills
- Customer relationship management
- Lead generation and conversion
- Communication and presentation skills
- Follow-up and relationship-building
- Commercial and quotation knowledge
- Target-oriented approach
📌 Engineer II - Field Service (Delhi)
🏢 Vertiv
📍 Delhi
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