Brief Job Description:
6+ yrs working experience at UPS /DC power field .
- Responsible for product service and I&C; Activity of Telecom Power Equipment / Systems.
- Responsible for providing Technical Support, onsite service support, I&C; and Planning.
- Planning and timely execution of preventative maintenance of AMC equipment's.
- Troubleshooting and resolution of Product technical issues.
- Provide excellent customer service by addressing system issues and concerns effectively.
- Prepare detailed reports on I&C;, PM and BD service visits, including issues encountered and solutions implemented.
- Collaborate with the technical team to improve product design and functionality based on the site or field team feedback.
- Direct customer interaction for project and service day-to-day update & tracking
- Prepare detailed record of inventory incoming/outgoing spare parts.
- Quick Learner and Result-oriented by providing quality deliverables.
- Execute and co-ordinate on Multiple activities independently.
- Excellent Interpersonal skills & ability to communicate effectively in English
📌 Engineer I - Field Service (Kolkata)
🏢 Vertiv
📍 Kolkata
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