Key responsibilities
- Platform engineering SME ownership
- Act as the technical SME for IBM ConnectDirect CD across build run and change
- Lead installations configurations upgrades patching migrations and platform enhancements
- Maintain platform standards configuration baselines naming conventions certificatekey management approach and operational runbooks
- Drive capacity planning performance tuning and resilience improvements
- Operations incidentproblem management
- Provide L2L3 support for production issues triage root cause analysis and permanent fixes
- Troubleshoot endtoend MFT flows including process definitions scheduling connectivity authentication encryption and partner onboarding




- Improve monitoringing and reduce repeat incidents through automation and problem management Automation DevOps enablement
- Build and maintain automation using Ansible Jenkins and GitHub CICD for configuration deployments and repeatable changes
- Develop and maintain BashPython scripts for operational tasks log parsing housekeeping certificate checks health checks reporting Observability performance
- Implement and enhance monitoring using Splunk dashboards s correlation searches and AppDynamics application performance insights where relevant
- Monitoring system healthiness availability

📌 IBM Connect Direct SME, MFT (Pune)
🏢 LTM
📍 Pune