- Min experience of 3 years in customer service
- Proven track record of handling difficult client situations over the years
- Proven track record of streamlining and optimizing customer service workflows
- Proven track record of guiding peers and juniors in customer service
- Excellent English communication skills (verbal and oral) to handle international clientele
- Experience implementing ERPs/School ERPs/Information Systems is a robust plus.
- Learning mindset and strong problem-solving skills
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📌 Customer Service Specialist/Lead (India)
🏢 CONNECTING 2 WORK
📍 India
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