Description

About the Role:
As a Senior Purchasing & Procurement Associate, you will leverage specialized skills to handle a range of procurement activities, ensuring optimal sourcing, and maintaining robust relationships with suppliers. This role involves evaluating non-standard procurement issues and contributing to efficient procurement strategies. You will be a vital part of the team, enhancing procurement operations and supporting strategic purchasing initiatives.

Roles & Responsibilities:

Key accountabilities:

Calendar planning & renewal

- Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
- Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs.
- Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times.
- Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation.
- Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams.
- Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues.
- Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements.
- Help resolve routine procurement issues, follow up on open actions,



and communicate with suppliers regarding order status and transactional updates
- Maintain accurate procurement records, documentation, and audit trails.
- Monitor open requisitions and purchase orders, follow up on pending actions, and escalate delays or process bottlenecks.
- Support reporting, process improvement initiatives, and continuous optimization of procurement operations.
- Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards.
- Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution.

Key competencies

- Hands-on experience with Coupa and/or other procurement or ERP tools such as Ariba, SAP, or Oracle.
- Understanding of purchase requisition, purchase order, supplier onboarding, catalog, and procurement helpdesk processes.
- Strong attention to detail and ability to process transactions accurately within defined timelines.
- Strong analytical and problem-solving ability with a focus on practical solutions and results.
- Knowledge of procurement policies, controls, and customer service processes.
- Ability to collaborate, build trusted relationships,



and drive action across stakeholders, suppliers, and cross-functional teams.
- Strong process acumen and a continuous-improvement mindset.
- Ability to prioritize multiple requests and work effectively in a team environment.
- Strong interpersonal, written, and verbal communication skills.
- Proficiency in Microsoft Office and relevant digital tools.

Additional Responsibilities

- Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
- Manages time and company resources appropriately
- Performs other duties as requested by senior leadership

Education and experience

- Minimum Experience: 3–4 years of experience in purchasing, procurement operations, shared services, or a related customer-service workplace, including:
- Collaborating with cross-functional international stakeholders across the company
- Collaborating with people from a variety of diverse backgrounds and cultures
- Collaborating with multiple internal teams
- Demonstrating excellent written and verbal communication
- Demonstrating organizational, time management, and multi-tasking skills
- Utilizing the Microsoft Office Suite (Word, Excel, Power Point, Outlook, MS Teams, etc.)

Shift timings

- Candidates should be willing to work from office (3 days a week) and flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings mentioned below
- 3:00 PM IST to 12:00 AM IST
- 6:00 PM IST to 3:00 AM IST

Our Interview Practices

📌 Purchasing/Procurement Associate III (India)
🏢 Wolters Kluwer (India) Private Limited - GBS
📍 India