- Provides technical expertise to the sales team and customers during the sales process
- Provides technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers
- Installs and demonstrates the organization's products at customer sites
- Collaborates with sales teams to develop and recommend products and services to meet customers' requirements
- Maintains up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services
- Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience
- Proposes improvements to processes
- May act as a lead, coordinating and facilitating the work of others but is not a supervisor
- Works autonomously within established procedures and practices
- Spends a majority of working time performing the same work processes and activities as employees on team
- Performs a variety of complex tasks and/or may lead a team in the performance of a variety of tasks that are often routine