We are seeking a motivated and professional female Telecaller to join our team for Shanmukhasai Solutions Private Limited in Hyderabad at our Ameerpet location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ‚¹ - ‚¹ and a dynamic workplace with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements:




The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Day shift.

- Experience

Fresher

- No. of Openings

10

- Education

12th Pass

- Role

Telecaller

- Industry Type

Call Centre / BPO / ITES / LPO

- Gender

Female

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

[email protected]

📌 Secondary School Freshers For Telecaller (Ameerpet)
🏢 Shanmukhasai solutions
📍 Ameerpet