Customer Support Executive - Inbound Semi-Voice ProcessnnCompany: Palred TechnologiesnLocation: Banjara Hills, Hyderabad - Road No. 12nDesignation: Customer Support ExecutivenProcess: Inbound - Semi-VoicenEmployment Type: Full-TimennJob DescriptionnnWe are looking for enthusiastic and customer-focused Customer Support Executives to join our inbound semi-voice process. The candidate will be responsible for handling customer queries, providing appropriate information, and ensuring a positive customer y Responsibilitiesnn- Handle inbound customer calls and customer queries - Provide accurate information and appropriate solutions to - Handle customer requests through voice and non-voice - Maintain proper records of customer - Escalate complex issues to the concerned team when - Follow company policies, processes,
and service - Ensure a high level of customer quired Skillsnn- Excellent communication - Fluency in Telugu, Hindi, and - Positive listening and problem-solving - Basic computer knowledge and typing - Customer-focused - Ability to work effectively in a rk TimingsnnMonday to Friday: 9:00 AM - 6:00 PMnSaturday: Half DaynSunday: Weekly OffnnLocationnnPalred Technologies, Road No. 12, Banjara Hills, Hyderabad
- Experience
0 - 1 Years
- No. of Openings
4
- Education
Graduate
- Role
Customer Care Consultant
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
📌 Fresher - Urgent Requirement For Customer Care Consultant (Banjara Hills)
🏢 Palred Technologies
📍 Banjara Hills
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