A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
The only aim is to ensure customer satisfaction by fulfilling their requirements.
Should be confident in troubleshooting any such emerging queries and maintaining high standards.
Positive Convincing Skills.
Valuable communication and interpersonal skills interactive communication.
Document or maintain records of each and every interaction with the customers for future evaluation.
Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
Proficiency in English is Mandatory.
Skills:- Communication Skills, Effective communication, English Proficiency, Troubleshooting and Interpersonal Skills
📌 Telesales Mumbai
🏢 BDS Legal Services
📍 Mumbai
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