Job purpose

To drive company digitaltransformation initiatives throughmodernization of digitalplatforms, enhancing user experience across website and mobile applications, implementing creative digitalsolutions, and improving customer engagement through technology-led transformations.

Digital Transformation &Digitization;
Defineand execute thedigital transformation roadmap aligned with organizational objectives.
Identify prospects for digitization andprocess automation across customer-facing and internal platforms.
Drive adoption of emerging technologies to improve operational efficiency and customer experience.
Collaborate withbusiness and technology teams to implement digital initiatives.

Website& Mobile App Modernization
Redesign andenhancement of company websites, portals, andmobile applications.
Ensuredigital platforms arescalable, secure, accessible, and customer-centric.
Manageplatform upgrades, feature enhancements, and performance optimization.
Overseedigital channel consistency across web andmobile ecosystems.

UI/UX Strategy & Customer Experience
Developand implement UI/UX standards and design frameworks.
Conductcustomer journey mapping and usability studies.




- Analyzeuser behavior andfeedback to continuously improve digital experiences.
Ensureintuitive, accessible, andengaging user interfaces.

Product Management & Innovation
Define product vision, roadmap, andprioritization for digital products.
Work withbusiness stakeholders togather requirements andtranslate them intoproduct features.
Drive innovation initiatives and introduce best-in-class digital experiences.
Benchmark industry trends andcompetitor offerings.

Stakeholder & VendorManagement
Coordinate with business, technology, operations, marketing, and compliance teams.
Manageexternal vendors, UI/UX agencies, and technology partners.
Ensuretimely delivery ofprojects within scope, budget, and timelines.

Analytics& Performance Monitoring
Define KPIsfor digital platforms and customer experience.
Monitorwebsite and appusage metrics, conversion rates, and customer satisfaction scores.
Implement data-driven improvements todigital channels.

Governance& Compliance
Ensure compliance with regulatory, security, and data privacy requirements.
Establish governance frameworks fordigital initiatives anduser experience standards.

📌 Marketing And Digital Support Mumbai (India)
🏢 Ans Placements
📍 India