Johnson Controls Inc. is seeking an experienced Oracle E‑Business Suite (EBS) Techno‑Functional Consultant with robust expertise in Oracle Financials and PL/SQL. This role will primarily focus on daily operations and production support for Oracle EBS applications.
The successful candidate will be responsible for resolving support tickets across Oracle EBS SCM and Financial modules, ensuring adherence to defined Service Level Agreements (SLAs). This position requires hands-on involvement in troubleshooting sub‑ledger month‑end close issues, executing programs for both technical and functional analysis, and collaborating closely with business stakeholders.
Modules are as follows – GL, AP, AR, PO, INV, HR, FA, Pricing
Key Responsibilities
Provide day‑to‑day production support for Oracle EBS Financials, HR and SCM applications
Analyze, troubleshoot, and resolve Oracle EBS issues within defined SLAs
Support sub‑ledger and month‑end close activities
Execute and analyze technical and functional programs to identify process issues
Collaborate with business SMEs and process consultants to understand end‑to‑end business processes
Identify automation opportunities and provide recommendations based on Oracle Discoverer and reporting discussions
Implement temporary or permanent fixes and drive issues to root‑cause resolution
Communicate effectively with technical, business, and management teams
Required Qualifications
Ability to work at JCI India office with willingness to travel for major milestones
Bachelor’s degree or foreign equivalent
10+ years of overall IT experience
Preferred Qualifications
8 + years of experience in Oracle EBS application development and production support
5 + years of techno‑functional experience supporting Oracle Financial modules
Experience with Oracle SCM modules is a plus
Robust ability to review and troubleshoot complex PL/SQL procedures and packages, particularly for production and month‑end issues
Working knowledge of Oracle PL/SQL, Oracle Forms, Oracle Reports, and Oracle Workflow
Experience with Oracle Discoverer development and support
Proven ability to communicate complex technical solutions to cross‑functional audiences
Experience working in a global delivery and distributed team setting