Apollo Clinic Newtown is looking for an experienced and customer-oriented Telecaller to join our team.
Key Responsibilities:
Handle inbound and outbound calls from patients/customers.
Schedule and coordinate patient appointments.
Follow up with patients regarding appointments and services.
Address patient queries and provide accurate information.
Maintain call records and update relevant information.
Coordinate with internal departments for smooth patient service.
Ensure qualified and courteous communication with patients.
Requirements:
3–5 years of experience in telecalling/customer service.
Excellent verbal communication skills.
Positive interpersonal and customer-handling skills.
Basic computer knowledge.
Prior experience in a hospital/healthcare organization will be an advantage.
Location: Apollo Clinic Newtown, Kolkata
Interested candidates can apply with their updated CV.