Description

Experience: 8–15 years in technology/product roles, with demonstrated Product Owner or Business Analysis experience in AI-driven or automation initiatives

Location: Pune

Reports To: Mrinalini Kulkarni

Role Summary

We're looking for an AI Product Owner to drive the definition, prioritization, and delivery of AI-enabled product capabilities. This role bridges business stakeholders and engineering/data science teams, translating complex, ambiguous requirements into clear, actionable user stories that drive value delivery.

Key Responsibilities

- Lead end-to-end requirement gathering through stakeholder interviews, workshops, and process walkthroughs
- Manage relationships across business, technology, compliance, and vendor stakeholders; align competing priorities into a coherent product roadmap
- Author clear, structured requirement documentation (BRDs, functional specs, process flows)
- Translate high-level business requirements into detailed, sprint-ready user stories with well-defined acceptance criteria
- Own and prioritize the product backlog; partner with Scrum teams through sprint planning, grooming, and UAT
- Define and validate acceptance criteria in collaboration with QA and engineering
- Evaluate AI/ML and automation use cases for feasibility, business value, and risk (model accuracy, data quality, explainability, compliance)
- Partner with data science/engineering teams to define training data needs, evaluation metrics, and success criteria for AI features
- Drive UAT planning, execution, and sign-off with business stakeholders
- Monitor post-launch performance and iterate based on user feedback and product metrics

Required Qualifications

- 8–15 years of experience in Product Ownership, Business Analysis, or Program Management within technology-driven environments




- Strong hands-on experience with requirement gathering, documentation, and stakeholder management across cross-functional teams
- Proven ability to translate ambiguous business needs into detailed user stories and acceptance criteria
- Working knowledge of AI/ML product concepts (LLMs, agentic workflows, automation platforms) — technical depth not required, but fluency in AI product trade-offs is expected
- Experience with Agile/Scrum delivery frameworks (Jira, Confluence, or equivalent)
- Excellent written and verbal communication skills; comfortable presenting to senior stakeholders

Preferred Qualifications

- Experience in Asset Management or broader financial services domain
- Exposure to automation platforms (e.g., Unqork, Automation Anywhere) or AI agent/LLM-based tooling
- Certifications such as CSPO, POPM
Related Skills Agile Methodology, Continuous Integration and Deployment, Data Analysis, Debugging, Dev Ops, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.



TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Prospect Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

📌 Senior Associate - Product Owner (India)
🏢 TIAA
📍 India