Job Description

Roles & Responsibilities:
Support defect inspection and tracking so quality issues are logged accurately and surfaced for resolution-

- Log and track defect data across Projects consignments and Private Label production
- Compile inspection reports and defect summaries for Manager QAQC review
- Flag recurring defect patterns and potential root causes to the Manager QAQC

Support BIS documentation and compliance so certification records stay complete and audit-ready-

- Maintain and organise BIS certification documents for Private Label contract manufacturers
- Support certification audits with timely, well-organised documentation
- Track certification status, validity and renewal timelines across contract manufacturers

Support customer quality-complaint resolution so disputes are tracked and closed within target TAT-

- Log and track quality-related customer complaints for Projects
- Coordinate with Customer Experience and Operations teams to drive resolution
- Monitor complaint-closing TAT and flag delays to the Manager QAQC





Support sustainability data collection so the ESG agenda is grounded in accurate, complete data.-

- Collect and organise GHG / carbon-footprint data across assigned categories
- Support plastic-consumption mapping for Private Label products and Projects sellers under the EPR / PWM compliance agenda
- Support ethical-sourcing assessment data collection across assigned sellers
- Support identification and coordination of green / sustainable product badging with Product and Technology

Build QAQC and sustainability capability under the Manager QAQC's guidance so the role grows toward full category ownership

- Learn category-specific quality and testing standards (BIS and related certifications)
- Support onboarding of Private Label contract manufacturers - documentation collection and system integration
- Support ad hoc quality and sustainability projects under Manager QAQC mentorship

📌 Quality Analyst- Morbi
🏢 Aditya Birla Group
📍 Morbi