11 Oct
|
Apra Construction
|
Thotapalle
11 Oct
Apra Construction
Thotapalle
1. Lead Management
- Handle enquiries received through Facebook Ads, Google, website, WhatsApp, phone calls, and referrals.
- Contact new leads within 5–10 minutes whenever possible.
- Understand customer requirements, plot location, plot size, budget, and construction timeline.
- Enter every enquiry into the company's CRM or lead tracking sheet.
2. Customer Follow-Up
- Follow up with interested customers through calls and WhatsApp.
- Share company profiles, construction packages, project photos, and relevant details.
- Maintain regular follow-ups until the customer agrees to a consultation or site visit.
- Reconnect with old and inactive leads to generate new opportunities.
3. Appointment & Site Visit Booking
- Schedule appointments with the sales executive, architect, or business development manager.
- Coordinate site visits based on customer availability.
- Confirm appointments and remind customers before meetings.
- Ensure qualified leads are handed over to the sales team with complete information.
4. Lead Qualification
Collect the following details from every potential customer:
- Customer name and contact number.
- Plot location and plot size.
- Expected construction area.
- Budget and preferred construction package.
- Project start date.
- Whether the customer owns the plot.
- Interest level and next follow-up date.
5. Daily Reporting
- Maintain a daily lead and follow-up report.
- Update enquiry status and next actions.
- Submit daily call, appointment, and site-visit reports to the Sales Manager.
- Track reasons for lost leads and help improve conversion rates.
Daily Performance Targets
- 40–60 outbound calls per day.
- Follow up with all due leads.
- Qualify 5–10 potential customers per day.
- Target 2–4 confirmed appointments per day.
- Maintain accurate records for 100% of leads.
Targets should be adjusted based on actual lead volume and quality.
Required Skills
- Good communication in Tamil and basic English.
- Confident telephone conversation skills.
- Good follow-up and customer relationship skills.
- Basic computer, Excel, Google Sheets, and WhatsApp skills.
- Organized, target-oriented, and willing to learn.
- Previous experience in construction, real estate, interiors, or telecalling is an advantage.
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
- Cell phone reimbursement
Work Location: In person
📌 Presales Executive (Thotapalle)
🏢 Apra Construction
📍 Thotapalle