- Conduct calls with students, graduates, and job seekers.
- Understand candidates’ career interests, qualifications, and requirements.
- Provide guidance on suitable career and skill development opportunities.
- Explain available job roles, courses, and career options.
- Handle candidate queries and provide timely responses.
- Conduct regular follow-ups and maintain candidate engagement.
- Maintain accurate records of calls, discussions, and follow-ups.
- Coordinate with the recruitment/training team when required.
- Build a positive relationship with candidates and ensure a smooth counselling experience.
Requirements
- Good verbal and written communication skills.
- Confident and positive personality.
- Robust listening and counselling skills.
- Ability to handle calls and follow-ups professionally.
- Basic knowledge of HR/recruitment processes is preferred.
- Freshers are welcome to apply.