Customer Support Executive
Meal: One-Time Meal Provided
Cab Facility: Both-Side Cab Facility
Working Days: 5 Days a Week
Experience: Fresher
Qualification: Minimum 12th Pass
Salary: ₹20,000 – ₹30,000 In-Hand + Incentives
Communication: Excellent English Communication Required
Location: Sector 18, Gurgaon

Roles & Responsibilities

- Handle customer queries through calls, chat, and email.
- Understand customer concerns and provide accurate and timely solutions.
- Resolve customer complaints professionally and efficiently.
- Provide clear information regarding products, services, and processes.
- Maintain accurate records of customer interactions and follow-ups.
- Escalate complex customer issues to the appropriate department when required.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Maintain professional and courteous communication with customers.
- Follow company policies, processes, and quality standards.
- Ensure a positive customer experience and maintain service quality.

Candidate Requirements





- Minimum qualification: 12th Pass.
- Freshers are welcome to apply.
- Excellent English communication skills are mandatory.
- Good verbal and written communication abilities.
- Solid listening and problem-solving skills.
- Basic computer knowledge.
- Professional attitude and customer-focused approach.
- Ability to work effectively in a team environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Application Question(s):

- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related roles?
- What's your last in-hand salary ?
- Are you ok with the sales role with higher incentive ?

Education:

- Bachelor's (Preferred)

Language:

- English (Preferred)

Location:

- Gurgaon H.O, Gurugram, Haryana (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (Gurugram)
🏢 Aaryanam BPO
📍 Gurugram