1. Guest Services & Relations

- Check-ins and Check-outs: Verify guest IDs, collect payments, assign rooms, and issue room keys.
- Concierge Services: Provide information about hotel facilities, local attractions, dining options, and travel directions.
- Complaint Resolution: Listen to guest feedback and resolve any issues (e.g., billing disputes or room changes) in a fast, productive manner.

2. Reservations & Administration

- Booking Management: Take and confirm reservations via phone, email, or booking platforms, ensuring inventory accuracy.
- Record Keeping: Maintain logs of room availability, guest accounts, and employee movements.
- Upselling: Offer room upgrades and special packages to increase hotel revenue.

3. Inter-Departmental Coordination

- Housekeeping Liaison: Update the status of ready rooms,



"Do Not Disturb" (DND) flags, and special cleaning requests.
- Maintenance: Report facility or equipment issues in guest rooms to the engineering team for quick repairs.

4. Financial & Security Duties

- Billing: Compute bills, process credit card/cash transactions, and balance the cash drawer (often assisting with night audit processes).
- Security: Ensure proper key control, handle in-room safes, and maintain guest privacy and data security.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Vellore)
🏢 HOTEL PNS NAKSHATRA LUXURY HOTEL , VELLORE
📍 Vellore