Onsite Mumbai 2–3 yrs Apply by Oct 30, 2026

Salesforce Developer (Service and Sales Cloud)

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

2–3 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Oct 30, 2026

Required Skills

Salesforce

Job Description

Salesforce Developer (Service and Sales Cloud)

- Positions- 1

- Location- Airoli, Mumbai

- Budget:

o Experience: 2 years | Budget: INR 30,000 per month

Role Overview

We are seeking a Salesforce Support Developer with solid expertise in Salesforce Service Cloud and Sales Cloud to support day-to-day operations, enhancements, and issue resolution. The role involves collaborating with business stakeholders, support leads, and technical teams to ensure smooth functioning of critical business processes.

Key Responsibilities

- Handle assigned Salesforce support cases (Sales Cloud + Service Cloud) and ensure timely resolution.

- Work on day-to-day support tickets, bug fixes, and minor enhancements in Salesforce Service Cloud.

- Provide timely updates on assigned cases and ensure adherence to SLAs.

- Collaborate with the Support Lead and business users to gather clarifications and resolve roadblocks.

- Participate in UAT, defect fixing, and deployment activities.

- Customize Salesforce using Apex, Visualforce, LWC, and Flows as required for support fixes.

- Ensure compliance with dev-ops, deployment, and release processes.

- Maintain technical documentation for all support-related activities.





- Work with the Release Manager for code migration, versioning, and stable deployments.

Must-Have Skills

- 2+ years of Salesforce development experience.

- Hands-on expertise in Salesforce Service Cloud (case management, Omni-Channel, Knowledge, Entitlements, Service Console).

- Good exposure to Salesforce Sales Cloud (Leads, Opportunities, Accounts, Contacts).

- Proficiency in Apex, SOQL, Lightning Web Components (LWC), and Flows.

- Experience with Salesforce configuration (Profiles, Roles, Sharing rules).

- Strong debugging, problem-solving, and support experience.

Good-to-Have Skills

- Familiarity with Salesforce DevOps tools (Copado, Gearset, or similar).

- Experience in Agile/Scrum methodology.

- Knowledge of integration (REST/SOAP APIs, middleware).

At a Glance

Work ModeOnsite

EmploymentFull-time

Experience2–3 yrs

Openings1

LocationMumbai

DeadlineOct 30, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

- STEP 0130 min

Screening Call

Introductory conversation with our talent team to understand your background and motivations.

- STEP 0260–90 min

Technical Round

Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

- STEP 0345 min

Culture Fit

Conversation with practice leadership covering working style, ownership, and how you collaborate.

- STEP 04Within 5 days

Offer

Formal offer with full compensation breakdown, start date, and onboarding plan.

📌 Salesforce Developer (Service and Sales Cloud) (Mumbai)
🏢 Techila Global Services
📍 Mumbai