- Team Scheduling & Management: Coordinate employee rosters, manage shift rotations, handle staff queries, and assist in training new hires.
- Inventory & Resource Management: Oversee stock levels, manage relationships with suppliers, track operational budgets, and allocate resources efficiently.
- Customer Service & Escalation: Serve as the primary point of contact for customer complaints, ensuring swift and satisfactory problem resolution.
- Event & Promotion Execution: Run on-ground operations for festive sales or store events while simultaneously capturing live content for social media stories.
- Handling and managing tasks with graphic designer, startegising content for social media and attending cutomer enquiries on instagram
- managing the dispatches for orders recived and giving real time updates to the clients for the same.