Job Summary

We are looking for an experienced Operations Manager – Catering to oversee end-to-end catering operations and ensure the successful execution of events, functions, corporate catering, weddings, and outdoor catering services. The candidate will be responsible for operational planning, team management, client coordination, logistics, quality control, cost management, and overall business performance.

Key Responsibilities

- Oversee daily catering operations and ensure smooth execution of all events and assignments.
- Plan and manage catering operations for weddings, corporate events, parties, conferences, and social functions.
- Coordinate with clients to understand requirements, guest counts, menus, budgets, and service expectations.
- Develop operational plans, manpower requirements, event schedules, and execution checklists.
- Supervise catering managers, supervisors, service staff, kitchen teams, and support staff.
- Allocate manpower and responsibilities according to event requirements.
- Conduct pre-event briefings and post-event reviews to ensure operational efficiency.
- Coordinate with kitchen, service, logistics, procurement, housekeeping, and accounts teams.
- Ensure timely transportation and delivery of food, equipment, crockery, cutlery, linen, and other materials.
- Monitor event setup, buffet arrangements, service counters, seating arrangements, and venue readiness.
- Ensure consistent food quality, presentation, hygiene, and service standards.
- Monitor inventory, stock consumption, wastage, breakage, and material utilization.
- Control operational costs and ensure events are delivered within approved budgets.
- Coordinate with vendors, suppliers, decorators, transporters, and external service providers.
- Handle client complaints, service issues, and last-minute operational changes effectively.
- Support the sales team with quotations, site visits, menu planning, client meetings, and event proposals.
- Monitor billing, documentation, event expenses, and financial reconciliation.




- Ensure compliance with food safety, hygiene, health, fire, and workplace safety standards.
- Train and develop employees to improve service quality and operational performance.
- Monitor customer satisfaction and develop strategies to increase repeat business.
- Track revenue, costs, productivity, event performance, and operational KPIs.
- Prepare regular operational reports for senior management.
- Identify process improvements and implement SOPs to improve efficiency and profitability.

Requirements

- Degree/Diploma in Hotel Management, Hospitality, Catering, Business Administration, or related field.
- 5–8 years of experience in catering, banquet, hotel F&B;, hospitality, or event operations.
- Robust experience in managing large-scale events and outdoor catering operations.
- Proven experience in team leadership, manpower planning, and operational management.
- Strong knowledge of catering logistics, food service, inventory, costing, and vendor management.
- Excellent client-handling, communication, negotiation, and problem-solving skills.
- Good knowledge of MS Office and Excel for reporting and operational analysis.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and manage multiple events simultaneously.
- Willingness to travel and work flexible hours, weekends, and holidays.

Key Skills

- Catering Operations Management
- Event Operations
- Outdoor Catering
- Banquet Operations
- Operations Planning
- Team Management
- Manpower Planning
- Client Relationship Management
- Event Execution
- Catering Logistics
- Food & Beverage Operations
- Inventory Management
- Cost Control
- Budget Management
- Vendor Management
- Procurement Coordination
- Quality Control
- Food Safety & Hygiene
- SOP Implementation
- Customer Service
- Complaint Resolution
- Revenue & Cost Analysis
- MS Excel & Reporting
- Leadership
- Communication
- Problem Solving
- Time Management
- Team Collaboration

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Operation Manager : Catering (Nashik)
🏢 QTONET PRIVATE
📍 Nashik