Job Description: Cinema Associate
Company: Cinépolis - Shaan
Location: Vile Parle East, Mumbai
Employment Type: Full time | Rotational Shifts
Openings: Multiple
About the Role
Cinépolis is looking for energetic, customer-focused Cinema Associates to join our team at Zee Shaan, Vile Parle East. You'll be the face of our theatre, making sure every guest has a smooth and enjoyable movie experience from the moment they walk in. Associates rotate across different areas of theatre operations, so you'll build a wide range of hands-on skills in hospitality and retail.
Key Responsibilities (on a rotational basis)
- Box Office: Sell movie tickets, help guests choose shows and seats, and handle bookings and queries at the counter.
- Food & Beverages: Run the F&B; counter, take and serve orders promptly, suggest combos and offers, and keep the counter stocked.
- Hygiene & Grooming: Follow Cinépolis hygiene, cleanliness and personal grooming standards across the counters, lobby and auditoriums.
- Point of Sale & Cash: Operate the POS system, handle cash and digital payments accurately, and complete shift-end cash reconciliation.
- Customer Service:
Greet and help guests, resolve queries and complaints politely, and deliver excellent service throughout their visit.
Who Can Apply
- Qualification: 10+2 (HSC) pass
- Age: 18–25 years
- Experience: Freshers welcome
- Good communication skills in Hindi and basic English
- Friendly, presentable and comfortable interacting with customers
- Willing to work rotational shifts, including late nights, weekends and public holidays
What We Offer
- Salary: ₹2.42 LPA CTC (about ₹15,000 to ₹20,000 per month) plus incentives
- On-the-job training in hospitality, F&B; and customer service
- A lively work environment at one of Mumbai's popular entertainment destinations
- Growth opportunities within Cinépolis
How to Apply
Send your resume to
[email protected] &
[email protected] or call/WhatsApp +91-XXXXXXXXXX / (phone hidden)
Subject line: Application – Cinema Associate - Shaan, Vile Parle East, Mumbai
Pay: ₹240,000.00 - ₹242,000.00 per year
Work Location: In person
📌 Associate (Vile Parle)
🏢 Cinépolis - Shaan
📍 Vile Parle