- Primary Objective: Connect with prospective and existing policyholders via phone to pitch insurance plans (life, health, motor, or general insurance), generate leads, and resolve queries.

Key Responsibilities

- Outbound & Cold Calling: Dial a high volume of leads daily to pitch insurance products or set up financial/policy review appointments.
- Needs Assessment: Understand customer requirements, explain policy terms, coverage limits, benefits, and exclusions clearly.
- Lead Conversion & Sales: Guide prospects through the application and buying process to meet monthly sales or conversion targets.
- Customer Support & Follow-up: Handle incoming calls, resolve policy complaints, assist with renewals, and track follow-ups
- Data Management: Accurately update customer details, call outcomes, and lead status into the





Required Qualifications & Skills

- Education: Minimum Higher Secondary (10+2) or Graduation in a relevant stream.
- Experience: 1 year of experience in insurance sales, outbound BPO calling, or telesales.
- Language Proficiency: Fluency in local languages (such as Bengali / Hindi) alongside English for clear communication.
- Soft Skills:
- Robust verbal communication and active listening.
- Persuasion, negotiation, and resilience against rejection.
- Basic computer and CRM application proficiency.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Insurance Executive (Madhyamgram)
🏢 Knowhance Outserve
📍 Madhyamgram