Job Title: Front Office Associate.
Location: Flora Vythiri Resort, Wayanad - A Luxury Resort.

Duties & Responsibilities :

- Manage the process of checking guests in and out.
- Handle reservations made via phone or online platforms.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered.
- Registers guests and manages the rooming chart.
- Organizing transport services for guests at their request.
- Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
- Deliver consistent, high-level service to guests.
- Contributes to the smooth and efficient running of the Reception within the Rooms division.

Required Experience and Qualifications :





- Minimum of 6 Months to 1 years of experience in a similar role at a 4-star or 5-star property.
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- Good customer service, communications and interpersonal skills are a must.
- Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered.

Interested candidates may apply immediately.

Contact:
Vinesh Manakkat
+91-XXXXXXXXXX

Job Types: Full time, Permanent

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Front Office Associate (Wayanad)
🏢 Flora Hospitality Group - India (Flora Vythiri Resort - Wayanad)
📍 Wayanad