Project Role : Forward Deployed Engineer
Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise endpoint services. Acts as trusted advisors to clients, stakeholders, and executive leadership driving innovation, modernization, and automation across global Digital Workplace environments.
CORE RESPONSIBILITIES

Roles & Responsibilities:
- Architecture & Strategy -Define enterprise endpoint architecture, roadmaps & engineering governance

- Cloud & Contemporary Workplace-Lead Windows 365, Azure, Entra ID, & cloud-native initiatives
- Automation & Excellence-Build PowerShell frameworks automate provisioning, config & deployment

-Operational Leadership- Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management
-Process & Governance- Create standards, runbooks, service health dashboards & CSI initiatives




- Stakeholder Management- Trusted advisor lead technical workshops & executive-level briefings

Professional & Technical Skills:

- Intune, SCCM/MECM, Autopilot, Co-management, Windows Update, Defender
- Azure, Entra ID, Hybrid Identity, Windows 365, Conditional Access
- Active Directory, GPO, DNS, DHCP, PKI, VPN, Certificates, Authentication
- Advanced PowerShell, Automation Frameworks, Graph API (preferred)
- Windows 10/11 Enterprise, Windows Server, Azure AD / Hybrid Join
- ITIL v4 Incident, Problem, Change & Major Incident Management

Additional Information:

- The candidate should have minimum 12 years of experience in Microsoft Endpoint Configuration Manager.

QUALIFICATIONS
12 18+ years IT infrastructure experience
8+ years in endpoint / Digital Workplace engineering
Bachelors in CS, IT, or related field
Global enterprise scale (50,000+ endpoints)
PREFERRED CERTIFICATIONS
MS Endpoint Administrator Associate
Azure Admin / Azure Solutions Architect Expert
Enterprise Administrator Expert, ITIL v4
INNOVATION & KEY KPIs
AI-powered & autonomous endpoint management
Digital Employee Experience (DEX) & Copilot capabilities
Predictive remediation & self-healing technologies

KPIs: Endpoint availability, patch compliance,
automation hours saved, MTTR, CSAT / XLAs,
security baseline & device compliance scores.

15 years full time education

📌 Forward Deployed Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru