Telecaller / Inside Sales Specialist (Sahibzada Ajit Singh Nagar)

Telecaller / Inside Sales Specialist (Sahibzada Ajit Singh Nagar)

11 Oct
|
ZEED INFORMATICS
|
Sahibzada Ajit Singh Nagar

11 Oct

ZEED INFORMATICS

Sahibzada Ajit Singh Nagar

Job OverviewWe are seeking a high-energy, results-driven Pre-Sales / Telecalling Executive with a proven track record in the Home Automation / Smart Home Business Solutions industry. In this role, you will be the first point of contact for our prospective B2C (luxury homeowners, villas) and B2B clients (builders, architects, interior designers). You will manage end-to-end lead qualification through strategic hot and cold calling, ensuring every opportunity is meticulously tracked and nurtured inside our CRM system.Key Responsibilities

- Outbound Prospecting (Cold Calling): Conduct high-volume outbound cold calls to targeted databases, including architects, interior designers, MEP consultants, and premium property owners, to introduce our smart home solutions.
- Lead Nurturing (Hot Calling): Promptly call, engage, and qualify inbound leads generated from digital marketing, website inquiries, and property expos.
- Consultative Pitching: Educate potential clients on smart lighting, climate control, home security, automated blinds, and multi-room audio solutions based on their structural layouts or lifestyle needs.
- Appointment Scheduling: Successfully schedule high-value site visits, virtual layouts walkthroughs, or face-to-face consultations for our technical sales team.
- Strict CRM Data Governance: Maintain flawless records of all interactions, call logs, customer preferences, and pipeline stages in our company CRM platform (e.g., Salesforce, Zoho CRM, or HubSpot).
- Follow-up Management: Establish structured follow-up cadences for long-cycle automation projects, ensuring the brand remains top-of-mind during property construction phases.

Roles & Day-to-Day Duties

- Achieving daily/weekly targets for outbound dials, connected calls, and qualified sales handoffs.
- Filtering raw database entries to segment premium prospects from low-intent contacts.
- Collaborating directly with the Technical Sales and Design teams to pass accurate client requirements (number of rooms, budget, construction stage).




- Handling initial price objections and shifting the conversation focus toward comfort, energy efficiency, and security value-propositions.

Required Candidate Profile & Qualifications

- Industry Experience (Mandatory): Minimum of 1–3 years of active experience in telesales, inside sales, or pre-sales within Home Automation, Building Materials, Luxury Interior Fittings, Lighting Solutions, or Premium Real Estate.
- CRM Proficiency (Mandatory): Hands-on, daily operational experience using a professional CRM system to log leads, manage tasks, and generate pipelines.
- Technical Aptitude: A basic understanding of smart home ecosystems (e.g., IoT, Wi-Fi/Zigbee/KNX protocols, smart switches) to answer initial client queries confidently.
- Communication Skills: Exceptional verbal communication and active listening skills. Ability to interact elegantly with premium clientele and high-profile industry professionals.
- Education: Bachelor’s degree in Business, Marketing, Electronics, or a related field is preferred.

Pay: ₹19,000.00 - ₹27,000.00 per month

Perks:

- Health insurance

Application Question(s):

- Can you explain the difference between ambient lighting, task lighting, and smart lighting automation to a client?
- How would you handle an Architect who says: 'I already have an electrician who does basic automation, we don't need an outside agency'?
- If a premium villa owner complains that smart automation is 'too complicated' for their elderly parents to use, how will you reassure them?"
- What types of premium clients or interior design professionals have you interacted with in your previous role? What was your approach to keeping them engaged
- How many years of relevant experience you have ?
- Can you explain the main difference between pitching a solution to a B2C client (luxury villa owner) versus a B2B client (architect/builder)?
- If a client asks you over the phone, 'What basic systems can you automate in my house?', what features would you pitch to them?
- When cold calling a database of premium interior designers in Chandigarh, what is your opening line to get past the receptionist or assistant?

Work Location: In person

📌 Telecaller / Inside Sales Specialist (Sahibzada Ajit Singh Nagar)
🏢 ZEED INFORMATICS
📍 Sahibzada Ajit Singh Nagar

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