11 Oct
|
Erayaa Builders and developers
|
Koramangala
11 Oct
Erayaa Builders and developers
Koramangala
- Handle customer requests related to booking cancellation and refunds.
- Speak with customers and understand the reason for cancellation/refund.
- Collect and verify required documents and payment details.
- Coordinate with the Accounts Department regarding refund amounts and payment status.
- Follow up with management/accounts for refund approvals and commitments.
- Maintain records of all refund and cancellation requests.
- Update customers about the status and expected timeline of their refund.
- Handle customer complaints and resolve refund-related issues professionally.
- Coordinate with the Sales and CRM teams regarding cancelled bookings.
- Prepare refund requests, cancellation forms, and related documentation.
- Ensure proper follow-up until the refund is completed.
- Maintain confidentiality of customer and financial information.
Pay: From ₹30,000.00 per month
Work Location: In person
📌 Refund & Cancellation (Koramangala)
🏢 Erayaa Builders and developers
📍 Koramangala