Job Summary

We are looking for a professional, courteous, and well-organized Front Desk Executive to manage the university’s reception area and serve as the first point of contact for students, parents, visitors, faculty, staff, and external stakeholders.

Key Responsibilities

- Welcome and assist students, parents, visitors, and guests in a professional manner.
- Handle front-desk operations, telephone calls, emails, and general enquiries.
- Provide accurate information regarding university departments, programs, facilities, and procedures.
- Direct visitors and enquiries to the appropriate department or staff member.
- Maintain visitor records, appointment schedules, and front-office documentation.
- Coordinate with academic, administrative, admission, and support departments as required.
- Receive, record, and distribute incoming correspondence, documents, and parcels.
- Assist students and visitors with basic administrative queries and guide them through the appropriate process.
- Maintain a neat, professional, and welcoming reception area.
- Support meetings, events, admission activities, and other university functions when required.
- Maintain confidentiality of student, staff, and institutional information.




- Perform other administrative/front-office duties assigned by the reporting manager.

Required Qualifications

- Graduate in any discipline from a recognized university.
- Prior experience in front office, reception, customer service, administration, or an educational institution is preferred.
- Good verbal and written communication skills in English and Hindi.
- Basic computer proficiency, including MS Office, email, and internet applications.
- Qualified appearance and courteous interpersonal skills.

Key Skills

- Excellent communication and interpersonal skills
- Customer/student handling
- Telephone etiquette
- Multitasking and time management
- Basic administrative skills
- Problem-solving ability
- Teamwork and coordination
- Professional and positive attitude

Experience

0–3 years, depending on the level of the position. Fresh graduates with strong communication and interpersonal skills may also be considered.

Reporting

The Front Desk Executive will report to the Administration/Front Office Manager or designated University authority.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Desk Executive (Jagatpura)
🏢 Suresh Gyan Vihar University
📍 Jagatpura