- Handle inbound/outbound calls from US customers.
- Understand and resolve customer queries professionally.
- Provide accurate information regarding healthcare/insurance-related services.
- Maintain proper records of customer interactions.
- Follow company processes, quality standards, and compliance guidelines.
- Meet daily, weekly, and monthly performance targets.
Requirements:
- Excellent English communication skills.
- Positive listening and problem-solving skills.
- Comfortable handling US customers over the phone.
- Strong customer-service and interpersonal skills.
- Willingness to work in a fixed shift.
- Immediate joiners / candidates with short notice period preferred.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 US Healthcare Voice Process (Viman Nagar)
🏢 MYNDGATE CONSULTING
📍 Viman Nagar
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