Patient Coordinator & Front Desk Executive — 2 Openings

OrthoLabs is a knee-focused orthopaedics and physiotherapy centre in Sector 104, Noida. We are hiring two organised, patient-friendly team members to manage front-desk operations and coordinate patient communication.

Salary: ₹15,000–₹22,000 per month, depending on experience

Job type: Full-time, in office

Schedule: Sunday is a working day; weekly off on a weekday

Shifts: Opening or closing shift, rostered in advance. Approximate timings: 8:30 AM–5:00 PM or 12:30 PM–9:00 PM, including a break.

Responsibilities:

•⁠ ⁠Welcome patients and manage check-in at the front desk.

•⁠ ⁠Answer clinic calls and respond to patient WhatsApp messages.

•⁠ ⁠Book, confirm, reschedule, and record orthopaedic and physiotherapy appointments.

•⁠ ⁠Enter new enquiries and follow-up dates accurately in Google Sheets and Google Calendar.

•⁠ ⁠Coordinate appointment and follow-up information with the doctor and physiotherapy team.





•⁠ ⁠Keep patient records and front-desk information organised and confidential.

•⁠ ⁠Share patient questions about diagnosis or treatment with the appropriate clinician; this role does not provide medical advice.

Requirements:

•⁠ ⁠Clear, polite communication in Hindi/Hinglish and basic English.

•⁠ ⁠Basic computer skills, including Google Sheets, Google Calendar, and WhatsApp.

•⁠ ⁠Reliable attendance, punctuality, and a calm manner with patients.

•⁠ ⁠Previous clinic, hospital, reception, or customer-service experience is preferred. Freshers with suitable communication and computer skills may apply.

To apply, submit your resume through Indeed. Please do not call the clinic to apply; shortlisted candidates will be contacted for an interview.

Pay: ₹15,000.00 - ₹22,000.00 per month

Application Question(s):

- can you work on Sundays and take week day off?

Work Location: In person

📌 Patient Coordinator and Front desk Executive (Maharishi Nagar)
🏢 shagun ortho labs private
📍 Maharishi Nagar